FAQ
Welcome

Trouble signing in to My Timetable

You require a valid LJMU username and password to sign in to view your personal timetable. If your LJMU username and password is working on other systems and you cannot sign in to the My Timetable application, please contact us here. Please note, unlike Canvas, Office 365 and other federated accessed services, you only use your username to log in to Single Sign-on systems. You do not need to add @ljmu.ac.uk. If you do not have a LJMU username, you are unsure of the password, or it has expired, please use the My Account pages to activate you account or reset your password.

What are Personalised Student Timetables?

Where programme and modules allow, students will be able to access personalised timetable giving them access to their teaching sessions in calendar form. This will be updated and students will also be able to download this to calendars such as Google or Outlook. If session change, then timetables will also be updated. A link to the personalised timetable system is here and is matched against student’s own personal details.

If you cannot see or access your personalised timetable, please consult the other FAQs listed here for further information.

How do I download my timetable into my e-calendar (Outlook)

In the navigation bar click the (download icon), this will expand the download options. To import your timetable in to your outlook calendar, click the 'Outlook Sync' button.

A prompt may appear to ask which application you would like to use, select Outlook. Alternatively Outlook should open.

A second prompt should then appear in outlook. This asks if you would like to subscribe to update. Clicking 'Yes' will allow regular checks for updates to your timetable, this will allow your imported timetable to stay upto date. Clicking 'No' will do a one time import of your current timetable and any future changes will not appear. This may lead to your timetable becoming out of date.

There are teaching activities missing from my timetable, e.g. lectures, practicals, seminars

Personalised Timetables will only show teaching sessions that you are allocated to, if you feel you should be allocated to more sessions you should inform your Module or Programme Leader who can inform the Timetabling Team.

There are no teaching activities shown on my timetable

Your course may not appear because of particular requirements, for example, significant placement or laboratory classes that change weekly. Please click here to see the list of courses that will not show on the timetable.

If your course is on this list, you will not receive a personalised timetable via this route, however, your Module or Programme Leader will make local provision and will be able to advise you on how you access your class details in full.

If your course is not on this list, and you cannot see your teaching sessions please inform your Module or Programme Leader who can discuss this matter with the Timetabling Team.

There are room numbers missing or my room details appear incorrect

If this is the case, then you should contact your Module or Programme Leader and alert them immediately.

I want to change groups

It may be possible to change groups if you are on a course with teaching organised into groups which run at different times for the same activity. In order to make a change the following conditions must be met:

  1. There is a valid reason for the change
  2. There is space for you in your preferred group
  3. The change must be permanent
  4. You have been given permission by the module leader

You should then complete the change request form here and the Timetabling Team will process your request if permission is in place. You will be notified of receipt via email, and when the change request is complete it will be confirmed by an email and will also appear on your personalised timetable.

I want to change a Module / Course / Programme

You cannot do this via the timetabling process.

This process is just to change groups within your existing module or programme.

If you need to discuss any other changes to your module or programme then please do contact your Programme Leader and/or personal tutor who will be able to give you advice. The deadline for any changes to option modules needs to be complete by the end of Teaching Week 2 – please also consult the Academic Calendar.

Schools / Areas not subject or only partly covered by Personal Timetabling


  • NAH/PHI (Nursing and Public Health) – personalised student timetables are not available within Nursing Allied Health, but you can view timetables using timetables.ljmu.ac.uk and then finding student groups (under student sets) – please see your tutor for guidance on this and determining which group you are in.

  • SCS (Science) – for students in the School of Natural Sciences (NSP) and the School of Pharmacy and Bimolecular Sciences (PBS) please refer to your school for guidance on timetable information – it is operated in a different way, and uses Canvas. Sports Sciences are operating personalised timetables – in all cases please see you tutor for guidance.

  • EDN/SLN (Education – please refer to academic contacts for timetable information and how personalised timetables work

  • LSA – Personal Timetables will operate on a limited basis but please seek guidance within the school on how personalised timetables work

  • MME (Nautical Science) – Certificate HE / Diploma HE Nautical Science will not have a personal timetable / MME Students on 4106 Mech and 5107 Mech will not have personal timetables on this system and will need to refer to Canvas for group info.